Terms of service

Terms of Service

Last updated: June 2026

Welcome to AuxiDerma. These Terms of Service outline the rules and conditions for using our website and purchasing products from our store.

By accessing our website and placing an order, you agree to be bound by these terms.

1. General Information

AuxiDerma is an online store operated by Hlengekile Myeza. We sell hair and beauty products to customers within South Africa.

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

2. Products and Services

We make every effort to display our products, descriptions, and images accurately. However, colours and appearances may vary slightly depending on your device screen.

Product availability and prices may change without notice.

3. Orders and Payments

When you place an order, you agree to provide accurate and complete information.

All payments must be completed before orders are processed. We reserve the right to cancel or refuse any order if payment cannot be verified or if incorrect information is provided.

4. Shipping

Orders are processed after payment confirmation.

We currently ship to customers within South Africa. Delivery times may vary depending on your location and courier availability.

AuxiDerma is not responsible for delays caused by courier services, incorrect delivery information, or circumstances outside of our control.

5. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Customers are responsible for reviewing our Refund Policy before placing an order.

6. Accuracy of Information

We are not responsible for any errors or inaccuracies on our website. We reserve the right to correct information, update product details, or cancel orders affected by incorrect information.

7. Limitation of Liability

AuxiDerma is not responsible for any loss or damage resulting from the use or misuse of our products.

Customers are responsible for following product instructions and using products as intended.

8. Contact Information

If you have any questions about these Terms of Service, please contact us:

Trade Name: AuxiDerma
Email: myezahlengekile@gmail.com
Phone: 0790799361
Address: 394 Luthuli Street, Dobsonville, Johannesburg, Gauteng, 1863, South Africa

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.